Hosted by the Water Environment Association of Ontario and the Ontario Water Works Association, the Utility Management Forum is specifically designed for utility managers.
Keynote speaker Dr. Claire Baldwin is a specialist in organizational change management, team effectiveness, and risk-based succession planning. Her doctoral research has focused on industrial psychology, the development of emotional intelligence in team dynamics, and facilitated dialogue to improve business performance. She has been in the engineering and construction industry for over 25 years in a variety of technical leadership roles. Her experience is grounded in urban and regional planning in its environmental, technical, and regulatory of municipal authorities and communities.